on 27-05-2018 19:54
I cannot get my remote controller back to RF. It is stuck in IR and will not pair with my TIVO box
Any ideas.... I have tried TV + Clear but still on get a red light on the remote.
on 27-08-2019 21:09
I came here looking for answers as to why my remote would ONLY flash red whatever steps I followed. Any of the suggested buttons combinations always flashed red.
Lots of searching these forums and Google but no answers which helped me.
So I thought I'd change the batteries! Yes, it worked! Green light working fine and remote paired successfully!
on 14-08-2020 21:15
on 14-08-2020 21:19
on 31-08-2021 12:48
Worked for me, thanks! 👍 Remote was a replacement with new batteries, but the ones Virgin supply are obviously inadequate!
on 03-09-2022 12:30
Wow!
Thankyou for this thread.
Been sent a new v6 remote from Virgin and couldn't get it to flash green whatsoever.
Changed the battery and it worked first time.
Virgin needs to send out decent batteries!
on 05-09-2022 18:32
Hi @hook,
Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you've had some issues with this problem!
We'll feed this back to the dedicated team so that we can improve our customer's experience.
Glad to hear that your issue is now resolved. If you need any further help or assistance, please let us know and we'll be happy to help.
Thank you.