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cold call v6 box

hi has anyone had a cold call offerng a v6 box free, i declined the offer asking for a discount on my bundle. what a waste of time, spoke to stefan from cardiff ( with a very un welsh accent) who basically called me a liar, as no notes to say i had been selected , and would VM give such an offer , do i not know the value of such a bonus. , he offered me a paltry disc that was not worth it , waiting now for a call back from a supervisor , who 1 wasnt there and then 2 in a meeting , bad customer service 

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