Hi there, I just bought an episode of the walking dead through the virgin media store and when I go to watch it there is sound but no picture. Absolutely everything else is fine on the TV. And when I cancel the episode the picture comes back. Help?
Thank you for getting in touch with us here on the Community.
I am sorry to hear you have not been able to view the episode of The Walking Dead.
The Store does work a little bit differently so have a dedicated team on hand to handle any query you may have. You can reach the team by calling 0800 027 0801.
Please let me know how you get on 🙂