13-01-2022 16:38 - edited 13-01-2022 16:39
Hi can a staff member maybe check into this for me, I would appreciate it.
ZeeTV channel has been advertising via its commercials for the past 3-4 weeks that ZeeTV HD is coming to 809 virgin media on Thursday 13th January (today), but looking at 809 it still is not updated to HD, even the channel info does not have the HD logo which is found on other Indian HD channels.
I also checked the favourites to see if the new channel has been added to another channel number but nothing on the list.
Here is the advert that has been playing for past 3-4 few weeks in UK here:
https://www.youtube.com/watch?v=kkNboPiX4Uk
Answered! Go to Answer
on 04-02-2022 15:20
I found out in the end it is Sky customers that got the HD version of ZeeTV back, not Virgin media customers despite ZeeTV/Virgin media listing it as such.
https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide
Maybe Sky feel generous and give the HD stream or ability to VM customers one day, not going to hold my breath on it though.
on 04-02-2022 15:34
on 04-02-2022 18:00
Confirmed, good news just checked all in HD
I was wondering why it looked more clearer and sharper!
on 07-02-2022 09:29
Hi Topbloke,
Thank you for reaching back out to us and for the update, glad to hear you are now able to watch a sharper clearer Zee TV via our newly added HD, enjoy, if you have any further issues/questions, please do not hesitate to reach back out.
Regards
Paul.