on 04-06-2021 07:53
Has youtube app received an update overnight.
Struggling with fast forward and rewind functions.
Does not move smoothly and then get spinning circle of dots and then becomes unresponsive.
on 07-06-2021 09:58
Hello stuxter
Hope you okay
Sorry you have had to contact us about the issue with YouTube
Can I please ask
How are you viewing this
What Box do you have
Has it fixed its self
Gareth_L
on 07-06-2021 13:33
I've also had problems with YouTube over the last two days.
When I fast forward or rewind the cursor keeps jumping backwards and forwards.
on 07-06-2021 13:56
Hello RTD
Sorry this has happened to you as well
Can I also ask
How are you viewing this
What Box do you have
Gareth_L
on 07-06-2021 14:09
V6 box.
on 07-06-2021 14:11
Leave this with me RTD
I am going to see if I can find out what the cause is.
Gareth_L
on 11-06-2021 20:53
I have the same problem with ff and rewind where is jumping about instead of smoothly.
Also V6 stb
on 14-06-2021 10:01
I see, this is strange.
I have tried to replicate the issue on my personal V6 box and haven't been able to notice similar issues.
Is there anyway you can upload a video of the issue so we can see exactly what's happening, and link the video here so that we can see?
Many thanks,
Beth
on 14-06-2021 12:28
I have noticed the "buffering" icon that you get when you first load a video has changed subtly, and sometimes if you fast forward to a latter point, it takes perhaps 10-15 seconds to settle where previously it was almost immediate.
It still settles and plays fine after that.
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on 14-06-2021 16:32
Hi @stuxter,
Is the issue ongoing? As mentioned before are you able to upload a video so we can access what is going on?
Thanks,