on 29-12-2021 14:22
Hello. I've my V6 box connected to my smart TV and it works fine.
My Sony bravia smart TV has its own channels which I can't access because only the V6 box is connected to the internet.
Any ideas how to do that without calling the virgin engineer.
Thanks
29-12-2021 14:54 - edited 29-12-2021 14:56
I’m not sure you entirely understand your own equipment and configuration.
Your smart TV is connected to your Virgin Media set top box by HDMI cable and has the Virgin Media TV service delivered by the set top box’s co-ax connection (live TV) and its internet connection (On Demand and apps).
Your smart TV itself can also supply live TV (Freeview via an external aerial connection) and On Demand/apps (via its own separate internet connection).
These connections are your responsibility.
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on 29-12-2021 15:37
@Reg444 wrote:Hello. I've my V6 box connected to my smart TV and it works fine.
My Sony bravia smart TV has its own channels which I can't access because only the V6 box is connected to the internet.
And I'll just add to Ernie's response...
Your TV will likely have an inbuilt Freeview tuner which is how it receives broadcast TV signals - the "smart" element refers to apps & streaming services which use the internet.
In the same way, your VM box has a co-ax cable feed for broadcast TV channels, and an internet connection for apps & streaming services.
Those 2 x internet connections, will be separately & independently fed from the same router.
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on 31-12-2021 15:47
on 31-12-2021 17:27
If your TV has a LAN port use an Ethernet cable to connect to the hub (best) or do it by WiFi.