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Virgin remote

willow336
Tuning in

Will the new 360 voice activated remote work with a v6 box, if so how do I get one, my neighbour called virgin and they gave him one free. 🤷🏼‍♂️
thanks

graham 

1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

No, is the short answer. The 360 remote is for the 360 software, just like the V6 remote is for the V6.

What your neighbour has done is to request a voluntary migration from V6 > 360.

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See where this Helpful Answer was posted

3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

No, is the short answer. The 360 remote is for the 360 software, just like the V6 remote is for the V6.

What your neighbour has done is to request a voluntary migration from V6 > 360.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

So can I do this too .

and will it cost me ?

 

japitts
Very Insightful Person
Very Insightful Person

The 360 software is completely different to TiVo software that your V6 runs on.

Yes, you can request that your V6 is converted to 360 software - there's some info on VM's advertising page here 

Be aware there are significant differences between the TiVo/V6 & 360 products - so do your research and decide to migrate, on an informed basis. There is no "change of mind" policy with 360.

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