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Virgin media TV down?

H1cks12
Tuning in

on ‎08-01-2022 17:37

Anyone else in Peterborough, specific to Pe2 having issues with their TV being down?

The website is being updated so I can't check for updates on there. 

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4 REPLIES 4

newapollo
Very Insightful Person
Very Insightful Person

on ‎08-01-2022 17:48

Hi @H1cks12 

You could also try the  automated Service Status number on 0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Steven_L
Forum Team
Forum Team

on ‎10-01-2022 17:59

Hey @H1cks12,

Welcome back to the community and thanks for taking the time to post here on our forums.

Sorry to hear of the issues that you had on Saturday in your area.

Are you still having any issues at the moment?

Regards,

Steven_L

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H1cks12
Tuning in
In response to Steven_L

on ‎10-01-2022 18:03

It was resolved the following day. Spoke to several people. In the Peterborough area who had the same issue and same resolution time. 

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Kath_F
Forum Team
Forum Team
In response to H1cks12

on ‎13-01-2022 14:30

Hi H1cks12, 

Thanks for popping back and updating the thread to let us know things were resolved. 

We're glad the team were able to get things sorted rather quickly for you. 

Going forward, if you can't check the website, you can call our service status line for updates on any open faults on 0800 561 0061. 

Let us know if you have any further issues. 

Thanks, 

Kath_F ✨
Forum Team

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