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Paul_I
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Message 51 of 62
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Re: Virgin TV Ultra HD Channel


@Larry_D wrote:
You can disagree all you like. The Panasonic DX and onwards 4k sets, always show 3840x2160 on all channels - whether using the V6 or not. But standard def, is still standard def, and albeit the capacity to upscale exists..doesn't mean it actually happens.

 

 

Before I used the auto option, when watching BBC, ITV, 4HD, etc., the TV displayed 1080i

Now it says 2160p

 

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Blenky
Superfast
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Message 52 of 62
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Re: Virgin TV Ultra HD Channel

The TV was reporting what it was being sent. A 4K TV can only output 4k whether that is true 4k or an upscaled input - in your case 1080i. Now you have set the V6 to 2160 the V6 is more sending true 4 or upscaling HD and SD to 2160. 

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Roger_Gooner
Community elder
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Message 53 of 62
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Re: Virgin TV Ultra HD Channel


@Blenky wrote:

Somebody remind me of correct video settings for the V6 to enjoy UHD on channel 999. 

I currently have it set to on 1080p and 2160p.  On this setting the normal HD channels output as HD 1920x1080 / 50p on my TV and the V6 Netflix correctly outputs as HDR UHD 3840x2160 / 24p when playing Altered Carbon.  However channel 999 only outputs as HD 1920x1080 / 50p  but not UHD.  Is this a fault with the V6 and should i just set the box to 2160p only?


There is an old fault with the V6 which is that when you've selected more than one HD resolution, you get the lower. So, some of us have discovered that 720p and 1080p results in 1080i being downscaled to 720p. What you are getting from channel 999 is 2160p downscaled to 1080p by the V6 and then upscaled to 2160p by your TV. Obviously this is a nonsense so you have got to have a setting of 2160p as Ernie said and I'd always add the pass-through option as well for anything out-of-the ordinary coming through from a source such as YouTube.

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michaeldavis
Well-informed
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Message 54 of 62
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Re: Virgin TV Ultra HD Channel

Not a V6 topic, but rather a Virgin TV topic https://community.virginmedia.com/t5/Virgin-TV/bd-p/tv



You can't learn anything from a mistake until you admit that you've made it.
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Garwoofoo
Tuning in
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Message 55 of 62
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Re: Virgin TV Ultra HD Channel

The V6's inability to switch resolutions is very frustrating. It does a pretty poor job of upscaling 1080i to 4K, whereas if I leave it outputting 1080i and let my TV do the job, I get a much better picture. So I need to manually set the V6 to output either 1080i or 2160p depending on what I am watching.

If you set both resolutions in the output options, it should be smart enough to display 1080i for regular broadcasts and 2160p for channel 999. Sadly that isn't the case.

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Blenky
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Message 56 of 62
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Re: Virgin TV Ultra HD Channel


@Garwoofoo wrote:

The V6's inability to switch resolutions is very frustrating. It does a pretty poor job of upscaling 1080i to 4K, whereas if I leave it outputting 1080i and let my TV do the job, I get a much better picture. So I need to manually set the V6 to output either 1080i or 2160p depending on what I am watching.

If you set both resolutions in the output options, it should be smart enough to display 1080i for regular broadcasts and 2160p for channel 999. Sadly that isn't the case.


Agree 100%.  Have VM acknowledged this as a fault?  Would be nice if they have and plan to fix it on future update. With 4k gaining traction it really needs to be fixed. 

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Superuser
Superuser
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Message 57 of 62
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Re: Virgin TV Ultra HD Channel


@Blenky wrote:

@Garwoofoo wrote:

The V6's inability to switch resolutions is very frustrating. It does a pretty poor job of upscaling 1080i to 4K, whereas if I leave it outputting 1080i and let my TV do the job, I get a much better picture. So I need to manually set the V6 to output either 1080i or 2160p depending on what I am watching.

If you set both resolutions in the output options, it should be smart enough to display 1080i for regular broadcasts and 2160p for channel 999. Sadly that isn't the case.


Agree 100%.  Have VM acknowledged this as a fault?  Would be nice if they have and plan to fix it on future update. With 4k gaining traction it really needs to be fixed. 


it's been a fault on the Tivo and V6 for at least 6 years Virgin seem disinclined to get it fixed






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shawty1984
Rising star
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Message 58 of 62
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Re: Virgin TV Ultra HD Channel


@Larry_D wrote:

I also have a Panasonic. Mine is the EZ952.

Yes your TV will show 3840x2160 on all channels. This however is only telling you the panel capacity - NOT what the resolution you are seeing actually is. Comedy Gold in 4K..? :-)) No - on the V6 guide that's the place of channels 999 and 555 only - for now. Other ways of course are Youtube and Netflix, where 4K is available.

As mentioned previously, for 4k you need to have a suitable 4k hdmi cable connected from the V6 box up to a 2.2 compliant hdmi port on the TV. With our Pannys, these are usually ports 1 and 2. You have a 58" inch panel, so guessing this is the EX* series - which will be the same re ports - use HDMI 1 or 2, though refer to manual to be certain the port is 2.2

Secondly..as mentioned also previously..go into settings, and select 2160 ONLY..leave 1080 and other settings unchecked. 2160 pass through auto appears/ticks once done and re-checked. These settings will ensure true 4k, whilst retaining the best PQ on other channels as would still otherwise be the case.

* ..or DX possibly..same advice


It's showing what resolution is being sent be it from the V6 box or something like a PS4. So if you have a 4k TV and the info on the TV is showing 1920 x 1080 then the V6 box is outputting 1080 and the TV upscaling to 4k. 

Just being a bit pedantic, but there is no such thing as a 4k HDMI cable. The correct term is high speed. 

While to get 4k from the V6 box correctly, you do need to deselect everything other than the 2160 options, this doesn't necessarily mean it's best for non 4k channels. 

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deans6571
Problem sorter
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Message 59 of 62
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Re: Virgin TV Ultra HD Channel


@Garwoofoo wrote:

The V6's inability to switch resolutions is very frustrating. It does a pretty poor job of upscaling 1080i to 4K, whereas if I leave it outputting 1080i and let my TV do the job, I get a much better picture.


I'm surprised you can see the differences really - I assume your TV is quite large then?! On my 50" Samsung, there is zero differences between the two settings.

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shawty1984
Rising star
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Message 60 of 62
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Re: Virgin TV Ultra HD Channel


@deans6571 wrote:

@Garwoofoo wrote:

The V6's inability to switch resolutions is very frustrating. It does a pretty poor job of upscaling 1080i to 4K, whereas if I leave it outputting 1080i and let my TV do the job, I get a much better picture.


I'm surprised you can see the differences really - I assume your TV is quite large then?! On my 50" Samsung, there is zero differences between the two settings.


It's not really how large the TV is but how good the scaling is. You'd expect a mid to high range TV to have a better scaler in it than a STB. Going from 1080i to 2160p is a big jump so it's easy to understand that if one scaler is much better than another, you could tell the difference. I'd also expect that the more expensive the TV is, the more difference there will be.