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ishaqamin
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Virgin T6 box not working.

Hi.

Since installation my box isn't working. It has been about a month and I cant get any contact through the numbers provided. It just says to contact the number ending in 1111 but this number does not go through!

Any ideas how to get hold of virgin to get this sorted?

 

Regards.

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Parrotperson
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Re: Virgin T6 box not working.

Dial 150 free from a virgin landline or dial 03454541111. Then press the number stated for ‘thinking of leaving’ they tend to have more sense than other dept. 

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Re: Virgin T6 box not working.

Hi ishaqamin, 

 

Welcome to the community and thanks for your post, although I'm sorry to hear about the issues you've been having with your TV service. 

 

Have you been able to speak with a member of our team regarding this since your post?

 

Please let us know if you still need any help. 

 

Thanks

Lucy

Virgin Media Forum Team

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