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ABrowne
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Virgin Media sales caller unaware that V6 needs an HD TV

Had a call today from Virgin Media (0800 1836416) offering me a free V6 box. I explained that a V6 box was no good to me as it requires an HD TV and I only have an old SD set. I don't know how many other potential customers are still in my situation, but it might be worth making sure the people making the sales calls are aware of this, as this guy said he wasn't.

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Forum Team (Retired) Josh_RW
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Re: Virgin Media sales caller unaware that V6 needs an HD TV

Hi ABrowne,

 

Thanks for posting this.

 

The sales team should be aware that the V6 requires a HD TV to work. I'll get this fed back for you.

 

All the best

 

Josh


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