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CrystalGipsy
On our wavelength
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Virgin Media not streaming in 4k

Can't seem to get Amazon Prime to stream in anything other than HD even when choosing 4k content. Is there something wrong here as Netflix streams ok in 4k.

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Forum Team
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Re: Virgin Media not streaming in 4k

Hi CrystalGipsy, thanks for getting in touch.

 

I understand that there's been no further update since the discussion below:

 

https://community.virginmedia.com/t5/Virgin-TV-V6/Amazon-Prime-UHD/m-p/4041479#M59113

 

Sorry for any disappointment this may cause, hopefully the situation will change soon. 

 

Tom

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