on 05-11-2022 22:36
Dates on the webpage confirm an update on 2nd November 2022.
As usual the webpage can be ignored as the information is still from August.
No chance to check the Desktop & Mobile tables as both links giving a 404 error.
Does nobody actually check the webpages after making changes?
https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide
https://www.virginmedia.com/content/dam/virginmedia/dotcom/documents/Redwood/2022_Channel_Guides/Cha...
on 14-12-2022 12:56
Thank you for your reply.
We have a variety of back office teams who handle different areas.
This has been passed on to them to look in to.
Thanks,
on 15-12-2022 19:36
When I was involved in a 'Quality' Approach (BS5500) we all 'owned' problems, tracking how it was handled by those with active authority, not dumping it like a hot potato.
In this case its difficulty to see how it needs more than 2 teams.
One to maintain the PDF documents.
Another, perhaps to amend (or not) the web page!
on 19-12-2022 11:54
If/when the mistakes on the Channel Guide PDFs are corrected... there are a couple of new updates to make:
129 is now Yesterday HD
130 is now Drama HD