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View other showings not working properly

miker0
Tuning in

Repeating problem.

Indian Premier League on SkyCricket

I have a link to record IPL matches. 

Records Showings at 21:00 and 00:00

View Other Showings for 21:00

lists about 6 showings all on SkyCricket

but not  Showing at 00:00

View Other Showings for 00:00

also lists 01:30 Showings at 01:30 on Sky Sp Mix ( and HD )

but no others

Keeps happening on different days.

I keep on having to delete one of the recordings

5 REPLIES 5

japitts
Very Insightful Person
Very Insightful Person

I'll take a look at this later, and see if I can replicate.

In the meantime, what are your series link settings?

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Alex_RM
Forum Team
Forum Team

Hi miker0,

 

Thanks for posting and sorry to hear you're having some issues with recordings.

 

How are things since you posted?

 

Are you able to advise your series link settings as japitts has suggested?


Alex_Rm

miker0
Tuning in

Indian Premier League T20 Cricket

Series Link+ options

Recordings only

New only

514 SkyCricket

Not a major problem, just annoying. Using Explore this show

got six or seven repeats of an episode.

Instead of one recording got two recordings 

Just hoped it was something Virgin could fix if notified.

 

 

japitts
Very Insightful Person
Very Insightful Person

From a quick play, the SL I've set behaves as I'd expect. Are these the live games, replays or highlights? And do you have an example of a recording you think is duplicate?


@miker0 wrote:

Just hoped it was something Virgin could fix if notified.


If the guide metadata is causing this, then it absolutely can be. But if that's the case, I (or any other V6 user) would get the same problem. And at the moment, I'm not.

Presumably you don't have Sky Sports in HD, only SD?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Matthew_ML
Forum Team
Forum Team

Hey miker0, thank you for reaching out again and I am sorry to hear sports issues are there.

Please can I just confirm your TV box is updated to the latest software and is set to the right time and date?

Also these shows can you watch them at normal, no pixelation, broken up pictures or any bad sound?

Does this just happen on HD or SD too?

Please could you also confirm if they are live sporting events or recorded ones? Thanks  

Matt - Forum Team


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