Can you point me in the right direction to get one and instructions on what to do ? it looks like virgin are not going to give us a fix anytime soon so we may to sort out our own V6's............................Dave.
The base level volume of the V6 box is lower than, the TIVo, V and V+ boxes. It has nothing to do with TV's.
There are no hidden settings that will change this, you can play about with Dolby settings, some may provide a small improvement others do nothing.
Some TV channels do transmit at a higher level than others, some commercial channels increase the transmitted volume at a higher level for its adverts. There is no industry standard for transmission level of audio.
If you have a Blu Ray player, it is usual to increase the volume level on your sound out put devices and then have to turn it back down for TV programs.
HD tv channels tend to be transmitted at a lower volume level than SD, its just the way things work.
If the sound is not clear increase the volume, it is not difficult, you have the remote in you hand when you change channels and pressing to up on the Volume control takes no time at all. If you missed something then simply rewind, its all at your control.
You can't learn anything from a mistake until you admit that you've made it.