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Jamesy1234
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Message 181 of 194
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Re: V6 volume too low.

Lip service!!!!

They do know about it,

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Rbrookbanks
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Message 182 of 194
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Re: V6 volume too low.

You have obviously failed to understand the issue being discussed...

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wm29
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Message 183 of 194
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Re: V6 volume too low.

There are several minor irritations with VM's service. This is just one of them.

Just like Sky with their older boxes, VM seem to have done the same: i.e. ignore their customers.

It's suck it up or leave, I guess.

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rsauye
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Message 184 of 194
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Re: V6 volume too low.

Send Engineer To Sort This Out Please

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Hoza147
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Message 185 of 194
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Re: V6 volume too low.

I’ve had same it’s stupid how long it’s took to be looked at I have to double volume from free view to v6 I don’t use sound bars or nothing like that I’ve got hdmi straight from box to tv and sound is crap like people have said the louder u turn up vol the background noise increases aswell so it’s pointless 

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Rbrookbanks
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Message 186 of 194
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Re: V6 volume too low.

We've got Gigafast being installed right now, Virgin are going to need to up their game...
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coypu13
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Message 187 of 194
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Re: V6 volume too low.

Finally found something that works for me! Go to tv settings/sound/expert settings/hdmi audio format change from bitstream to Pcm. My tv is a Samsung 🤞.

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fredtheted
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Message 188 of 194
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Re: V6 volume too low.

I also have a Samsung and changing the audio settings, as you suggested, makes no difference at all the sound is still abysmal, particularly on Sky Movies.

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Jamesy1234
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Message 189 of 194
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Re: V6 volume too low.

This issue is still going on!!!!
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bigmaluk1
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Message 190 of 194
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Re: V6 volume too low.

We shall resign ourselves to the problem then. 

As someone whose been dealing in electronics, most systems have a facility built in whether in software or hardware to increase the gain of an output circuit.

Even if a customer can't do this surely an engineer can be informed how this can be completed. I find it impossible to think it was designed without being able to do this simple thing. one.

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