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dan_m2706
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V6 remote not working

Hi, I've had a v6 box for a couple of months now, and the remote has stopped working. It started not accepting button pushes initially, then doesn't do anything now. There's no light appearing at the top of the remote when buttons are pushed either. I've changed the batteries, which hasn't made a difference

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Forum Team (Retired) Rose_B
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Re: V6 remote not working

Hi dan_m2706,

Thanks for posting on the community.

If you need to order a new remote then I'd recommend contacting our faults centre on 150 from a Virgin Media landline or 0345 454 1111 from any other phone and they will be happy to help.

Kind regards

Rose
Forum Team


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