We have 2 x V6 boxes (I like sports & she prefers soaps + drama !). On Saturday (14/11/2020) my remote stopped working unless I opened the cupboard door for line of sight access. On Sunday (15/11), my wife's remote seems to have done exactly the same !
On my box I have replaced the remote batteries and attempted to re-pair the remote.
Is there a software update issue as I do not believe they would both stop working within a day of each other ? Cab=n anyone give me some idea on how to fix this - preferably one that does not involve trying to phone customer services ?
Hi, have you tried resetting them? Press TV and Clear at the same time until the light on the remote flashes green. Then press thumbs down 3 times followed by OK twice. This should reset the remote and force a re-pair.