on 22-02-2022 22:23
It’s been happening more recently where I’m watching something on catch-up the video stops with an error message (can’t remember what it says now) but I have a flashing white light with a flashing red light.
The main white light remains on the entire time. When it crashes whilst watching something from catch-up it goes back to normal TV and I can change channel.
As it’s happening more frequently (not everyday) is there anything I can do or can I just get a new 360 box instead?
The fact it doesn’t do it everyday shows it’s nothing like lose cable or anything, but I have hard powered down the box and checked cables anyway
on 14-03-2022 09:45
Hi danoid,
Thanks for your post and welcome back to the community!
Sorry for any issues caused, to run through further diagnostics I've dropped you a PM to discuss further.
You'll find this within the purple envelope icon at the top right hand side of your screen.
Thanks,