V6 connecting to TIVO

[AnotherUser]

Hi,

I have a V6 box and an old TIVO box, The V6 box named "Living Room" is connected to the HUB through WIFI. The old TIVO box named "Bedroom" is not connected directly to the HUB, but indirectly through a pair of NetGear Powerline adapters. One Powerline is connected to the HUB via ethernet, and the other is connected to the TIVO box via ethernet.

When looking at "My Shows" on the TIVO box, I can see the "Living Room" entry, but when looking at "My Shows" on the V6 box I cannot see the "Bedroom" box.

Any ideas why this should be?

Regards,

Cliff Cooley

[japitts · Accepted solution]

Is this a recent problem?

If so - have you tried the simple fix of restarting each box in-turn? The next obvious test is to make sure each box is connected to the hub directly and not through any intermediary kit - given the TiVo doesn't have WiFi, that may mean locating it physically close enough to the hub so as to enable an Ethernet connection.

[roy247]

Also try reconnecting to Virginmedia Services, always worked with 2 V6 boxes can't remember if the TiVo had that.

[japitts]

The TiVo has that option, but is configured differently to the V6.

V6 uses the Hub connection for everything, TiVo's Ethernet is for multi-room but the internet is in-built for everything else.

[AnotherUser]

Hi,

Thanks for the response. It only started happening today, after a new HUB 3.0 was installed!

Regarding the connection of the TIVO box, it cannot be connected via ethernet as the box and hub are in separate parts of the house - hence the use of the NetGear Powerline adapters.

However, turning the boxes off and on again has sorted it all out!

Many thanks,

Cliff Cooley

[AnotherUser]

Hi,

Thanks for the response, but I had already done that.

Regards,

Cliff Cooley

[japitts]

So is this now resolved? You've put 2 separate replies in this thread - one to say "already done that, no joy", the other "all now sorted" - everyone on this forum sees every reply - they don't go to individual users.

I think you're trying to say that restarting the boxes has resolved this, but can you confirm?

[roy247]

Hi j,

I think he just power cycled the boxes.

Roy

[AnotherUser]

Yes, restarting the boxes has resolved the problem.

[AnotherUser]

Indeed.