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nelliegraham
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V6 box

I'm an existing Virgin Media customer on a contract with a TIVO box. Can I buy just a V6 box and swap that for the TIVO without changing my package? Help please!

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DJ_Shadow1966
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Re: V6 box

Hello

You cannot buy Virgimedia equipment as it is loaned to you for the duration of your contract, buying equipment from 3rd parties will not get activated on your account.

Mike

I dont work for VirginMedia all opinions are my own.
39 years in IT.
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nelliegraham
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Re: V6 box

Thank you. I was hoping we could buy the box from Virgin but not change the package as we like what we have!

I guess that I need to find a tariff we like with the V6 box included then? Have I understood that correctly?

Thank you again.

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DJ_Shadow1966
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Re: V6 box

Hello

Yes, you could speak to the leaving team to see if they can offer you a deal, by calling 150 and choosing the option thinking of leaving.

Mike

I dont work for VirginMedia all opinions are my own.
39 years in IT.
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