on 01-07-2021 23:14
Hi, our V6 box is stuck in a cycle on welcome screen. I've tried switching off and on, disconnecting power cable for 10 mins and also pressing the + and standby button together whilst switching back on.
Help, we need it on for the match on Saturday.
Answered! Go to Answer
on 01-07-2021 23:28
Your next step should be to call VM to report your fault.
Either 150 (from a VM phone) or 0345 4541111 (from any other phone) and follow the "I have a fault" options. C/S reopen at 8am.
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