on 11-08-2021 16:39
When I have recorded in the living room then try to watch it in the bedroom it keeps saying can’t connect so I restart the 2 boxes and even the router but still says the same thing.
on 11-08-2021 16:52
If possible connect at least one V6 to the hub with an Ethernet cable.
on 11-08-2021 20:53
Can both boxes use OnDemand services ok?
It's the same V6 <---> Hub connection being used for both.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 14-08-2021 09:48
Hi @atky60,
Welcome to our Community Forums and thanks for posting.
I am sorry to hear you are having some issues with your services.
I have taken a look at the account and can not see any issues this end.
Are you still having the same problem?
New around here? Check out the do's and don'ts, in our Community FAQs
