V6 box - no signal

[bigbadbod]

Hi, I have just turned my v6 box on and it just says No Signal - check HDMI cable

I have rebooted it, it shows the welcome screen and the starting up screen, then back to the black screen and no signal detected.

I have changed HDMI sockets and still nothing.

Anybody any ideas?

Thank you in advance

Ste

[bigbadbod]

Hmm, weird. Pressed the power button on the remote over and over again, wouldn't go. Into standby, then suddenly started working.

Could the box be failing? Will Virgin send me a replacement if it is failing but not actually fully broken yet? 

[japitts]

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@bigbadbod wrote:

Hi, I have just turned my v6 box on and it just says No Signal - check HDMI

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That sounds like an error generated by your TV caused by either no input or the wrong input being selected.

I'd try another HDMI cable and/or slot to eliminate first.

[Sasha_W]

Hi @bigbadbod, 

Welcome to the forum page, very excited to have you on here. 

Sorry to hear you're having some issues with your v6 box. 

How is it looking currently? Are you still having some issues or does it seem to be okay now? 

How long have you had your box for? 

Thanks, 

Sasha 

[bigbadbod]

Hi Sasha, I have had the box about 2 years, always been noisy. It is currently working again after hammering the power button on the remote.

Just strange how a full power off and back on didn't fix it.

Best Regards

Ste

[Zak_M]

Glad to hear that things are looking a little better. 

If we are able to assist further then please do let us know. 

Kind regards,

Zak_M