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Lyndsay83
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V6 box Turing off

My v6 box keeps turning off while we are watching tv. It was only installed on 8th November. Anyone know what the problem might be ?
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Re: V6 box Turing off

Hi Lyndsay83,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your V6 box.

 

How often is the box turning off? Does it go into standby, reboot or just blank out? Could you check the Power Saving Settings on your box to see what it is currently set to? 

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Lyndsay83
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Re: V6 box Turing off

I have checked the power saving setting and it seems to have worked. Not had any issues since. Thankyou
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Re: V6 box Turing off

Hi Lyndsay83, 

 

Thanks for coming back to us on this one and we're really glad things are working for you now. 

 

If you have any further issues, come back and let us know.

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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