For us, there is a blank screen when switching the box from stand-by to on. Rebooting doesn't seem to help we just have to wait for around 15 minutes before the screen / sound appears and we can do something with it.
Video output is set to 1080p and it is going via a surround sound system.
This is the same set-up we has with our TIVO box with no issues.
Although it happens to others at other times. I still have it happening although my V6 is always on - i.e. standby is disabled. It happens when I have been using an alternative source such as Netflix, or Live TV via antenna.
Just received my V6 too and I am absolutley confounded.
We expect a service to work to a standard adopted by all the manufacturers of AV equipment yet virgin media have the ordacity to tell me that the issue is with my ONKYO AVR.
Sorry not good enough.
Having worked in the industry all my life I know that the issue is not a figment of our imagination and don't for a moment believe that it's the fault of your AVR, this box has either a hardware or software problem and no workaround has been found and no patch delivered leaving only one or two conclusions. The fix limitation is down to cost.
The problem has been around long enough for development engineers to have debugged it so I am pretty sure virgin know the root cause.
As a consumer - I want my money back. This box is not fit for purpose.
As an engineer I would love to find a workaround and post it here but alas after playing with it for hours - I can't.
Shame on you virgin for rolling out a box that doesn't work and blaming it on our established AV equipment.
All of my other hardware works flawlessly- except the V6 and connecting it directly simply is not good enough.