Not really pointless .virtually nothing is in 4k anyway .and Netflix 4k is notoriously average. If yourTV has a good upscaler then Netflix 1080p will look very similar to Netflix 4k . I'm hoping 4k broadcast tv by BBC etc will be of a much higher quality. And by the time that happens virgin might have actually resolved the 4k balls up they're continually ignoring so far.
Agreed but what 4K there is, I want to watch it. And if any becomes available soon then as soon it's available. Hardly going to help uptake if Virgin's new 4K capable box doesn't actually work with 4K and possibly may never do so, given we have seen no action or official type response.
We need more people buying a 4K TV, not things like this putting people off buying for the moment.
No, not a 4K bug, but most likely HDCP, the copy protection used for HDMI. This requires a 'handshake' when a video device like the V6 sends a signal to a receiving device such as a TV or AV amp. The latest HDCP standard, 2.2, has very strict tolerances and the handshake sometimes fails which means either no picture is received or sometimes only the unprotected parts of the signal such as the menu and sound are received. Because the handshake fails so often with the V6, many Virgin customers are saying that the V6 is the problem. The Virgin response is that the V6 is fully compliant so it must be the customer's AV equipment or poor cable, or bad firmware on their TVs - anything except the V6 in fact. There may well be other factors causing problems such as the the reliability of 4K compatibility with certain TVs, but HDCP has a history of causing similar problems over the years. Probably the most irritating thing is that the serious pirates broke HDCP encryption at least 2 years ago and the only people really inconvenienced by this are customers simply trying to use what they have paid for.
Incidentally, not that it's any consolation, but many PS4 users report a raft of similar issues.