1) Have VM accepted responsibility for the issue ? If so - where does it say that ?
2) Is the problem indeed HDCP 2.2 Compliance ? How many people are having issues with an HDCP 2.2 compliant TV connected directly to the V6 Box ?
3) HDCP 2.2 - I have my VM V6 connected via HDMI to my TX-NR579 which does not support HDCP 2.2 and I get the sound but no picture issue, but if I connect directly to the TV I get both sound and picture.
I contacted Onkyo Support and this was their reply -
"Thank you for your enquiry.
The TX-NR579 is an earlier 2011 model which is not HDCP 2.2 compatible.
The only workaround might be to connect directly to the television for picture and then from the television use the HDMI ARC option, if supported, or connect an optical lead from the television back to the amplifier to pass through the audio."
Whilst this is a workaround it involves using 2 HDMI cables rather than 1 and retains surround sound and picture.
the only other alternative is to go and spend another £350 on a later AVR which supports HDCP2.2
If the issue is compatibility between HDCP and the V6 - then it is outside of the hands of VM who are complying with 4K security standards whether or not they be the tool to make us upgrade equipment.
If it is not the HDCP2.2 compliance then the owness is on VM to correct the issue.
A call to Richer Sounds further confirmed that the issue is HDCP 2.2 but of course they did want to sell me a nice AVR.
So what we really need to be focusing on is whether or not this issue is due to HDCP2.2 - Thats the question that needs answering.
anthony_b wrote: An earlier comment from someone at VM did say it was an issue with them though so let's see what they have to say
Do you have a link to that statement ?
Reason I ask is that I have just connected another 4K box from a different company and when set to 2160P I get no picture.
when I set it to 1080P I get a picture indicating that the issue is indeed HDCP2.2 compliance and that it affects all brands.
I think the only "it's our fault" statement you will find is one of the forum staff posting that we are receiving reports of such issues from some customers , so we are asking our IT guys to look into it and collecting information to pass on to them. Not a straight-up mea culpa