on 26-07-2022 23:54
I am unable to open any Apps except Netflix and I am also unable to use Catch Up for BBC programmes.
I have reset a few times, but this hasn't resolved it.
on 27-07-2022 08:15
Can you use any OnDemand services?
This could be an internet connectivity problem if not - is your V6 connected to your Home-hub by Ethernet or wireless?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 27-07-2022 09:07
Hi, none of the on demand services except Netflix would load either, however after retrying a power down of the V6 box this morning for approx. 5 minutes and then re-powering all on demand and apps are now loading
