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anthonyjbenson
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Message 1 of 20
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V6 Tivo box keeps going into Netflix on its own ...

Help ... our VirginMedia V6 Tivo box seems to have developed its own life and keeps switching us away from normal cable channels - annoyingly in the middle of watching a program - to the Netflix login - but then the remote seems to become unresponsive - been powering the box off and back on but its happening again 

Anyone else seeing this with their box?

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Shready85
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Message 2 of 20
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Re: V6 Tivo box keeps going into Netflix on its own ...

Yeah me to its been doing it the last few days, eventually after pressing back or home button multiple times I can get back to my program. It also sometimes starts up in morning straight into Netflix.
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Forum Team
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Re: V6 Tivo box keeps going into Netflix on its own ...

Hi anthonyjbenson,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with your V6 box.

 

Our technicians are aware of this issue and are working to get it resolved as soon as possible. In the meantime, rebooting the box will clear the fault.

 

As soon as we get an update on this we'll let you know.

 

All the best

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Shready85
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Message 4 of 20
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Re: V6 Tivo box keeps going into Netflix on its own ...

Rebooting the box has helped thank you. Will wait and see what happens.
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tmhcs
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Message 5 of 20
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Re: V6 Tivo box keeps going into Netflix on its own ...

Our box started doing this a couple of days ago. Is there a fix yet?

Will carry on rebooting the box for now, but hope it will be resolved soon...
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dagenhamdavee1
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Message 6 of 20
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Re: V6 Tivo box keeps going into Netflix on its own ...

Well so much for them sorting it mines still doing the same virgin are useless gave them 7 days to sort my issues or I`m taking them to offcom 

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Tweetypye
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Message 7 of 20
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Re: V6 Tivo box keeps going into Netflix on its own ...

Mine is doing the same, virgin seem to be very slow at getting their engineers to fix issues, maybe these are the same engineers that keep unplugging our landline from the box, twice in three weeks! Have told them I will be taking my business elsewhere as they don’t seem to have any loyalty to their customers
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Davidbeggs
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Message 8 of 20
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Re: V6 Tivo box keeps going into Netflix on its own ...

I am having the same problem. Have tried rebooting but it keeps happening.

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Jay141
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Message 9 of 20
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Re: V6 Tivo box keeps going into Netflix on its own ...

This is ridiculous, on V6 box.all the time twice in one half hour show then missing most of it trying to get it back to normal. Rebooting isn't the answer would you drive car that keeps stopping. Sort it out
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Forum Team
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Message 10 of 20
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Re: V6 Tivo box keeps going into Netflix on its own ...

Hi all,

 

We're really sorry for the trouble this is causing, I know how frustrating this fault is!

 

Our team are still working towards a resolution for this and we'll update when we can.

 

All the best

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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