01-03-2022 17:01 - edited 01-03-2022 17:08
I had a green screen of death appear while switching channels. (not had this before)
It indicated a DVR fault, and repair will take 3 hours,however it took only 20 minutes and back to normal with a restart occurred.
Recordings/replay works , apps working but did give error 01119 on iplayer, seems ok now.
My V6 is over 3 years old, previous posts indicate a hard disk issue, but I will see if it occurs again before contacting virgin on 150.
The disc was 99% full, would that cause the issue?
alf28
Answered! Go to Answer
on 18-09-2022 12:54
Hi ALF28, thanks for posting and welcome back to our community.
I am pleased to hear your V6 box issue has been resolved. Be it work done by our engineer, or just the replacement box. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.
Regards
Lee_R