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V6 Box intermittent pixalation CH43

V6 Box tonight (10:45pm)  getting pixelation now and again. Earlier on this evening (6.0pm) it was particularly bad and what looked like two arrows appeared on the front of the box. Not seeing that ow but still getting pixelation  interference now and again (once or twice a minute) on normal channels. [Broadband speeds perfect]. Did an online test and it claimed everything ok. Normally have no issues what so ever with TV and pixelation is definitely worse and more frequent on HD channels.

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Re: V6 Box intermittent pixalation CH43

Hi the arrows signify your internet connection via the hub is dropping out, as for the pixalation it's normally a signal level issue which requires an engineer to come to you and ajust the levels, you are best phoning as they can check the levels while on the line and arrange for a engineer to come.Regards Micky
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