Got a mailshot saying I was entitled to an upgrade. Went through the on line process of ordering and towards the end selecting which local store to be delivered to - I noticed "Summary for Mix Bundle/12 month contract Your bundle £ 82.99" !!! My bundle is currently £ 63.99.
So if I go for the upgrade does my monthly bill increase by £ 19 and also a new 12 month contract is activated?
If so this is frankly a TOTAL CON!!!!! And I'm off back to Sky/BT.
I tried speaking to an 'assistant' and got absolutely nowhere. I tried an on line 'conversation' and got absolutely nowhere.
Hi The trouble is that this is a public forum so individual deals & costs can't be discussed on here, phone again and go down the thinking of leaving us route you will get through to a person in the UK who know what they are taking about and hopefully will solve the issue.Regards Micky