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chris3611
Joining in
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Message 1 of 2
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Upgrading

Hi,

I am thinking of replacing our current TV with one that is 4K compatible. obviously I would require a V6 box to view any current 4K channels so gave customer care a call, oh dear, I explained what I wanted to achieve and that I wanted to exchange one of our current tivo box`s(we have 2) for a V6 box.

The answer was sorry, but both of our current box`s are not obsolete and that if I wanted to pay £99.00 they would supply me with a V6 box.

Not the answer I was looking for.

Bye Bye i`m off to Sky

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jbrennand
Alessandro Volta
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Helpful Answer

Re: Upgrading

When you call to cancel - tell them why and they will offer you a better deal if you agree to stay (assuming you are now out of contract).

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.