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Roger_Gooner
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Message 11 of 13
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Re: Unable to watch BBC iPlayer on V6 boxes & via WiFi

192.168.0.1 is the IP address of your hub. The VM DNS is 194.168.4.100.

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Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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Yamkin
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Message 12 of 13
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Re: Unable to watch BBC iPlayer on V6 boxes & via WiFi

Is the current DNS incorrect?  = 192.168.0.1 is the IP address of your hub.

If so, will VM make the DNS change? = The VM DNS is 194.168.4.100

 

 

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Yamkin
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Message 13 of 13
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Re: Unable to watch BBC iPlayer on V6 boxes & via WiFi

I managed to contact customer services last night and after going through the diagnostics I had already performed, an engineer was scheduled for today.

The engineer arrived this afternoon and I explained the issue.

The engineer decided to change the current Super Hub 2 with the new Hub 3.0

Changing the Hub has fixed the issue and we can now access BBC iPlayer OK.