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hill1948
Tuning in
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Message 11 of 14
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Re: Unable to stream V6 box to my iPhone

Yes I am able to.

Again many thanks
Wendy
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davedicko
On our wavelength
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Message 12 of 14
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Re: Unable to stream V6 box to my iPhonei in hospital

I have just been admitted to hospital with sepsis and discovered snooker is being shown on eurosport, thinking i could watch it on my phone only to find that two devices once a month, there is 14 days left to go until i can change ………THE TWO EXACTLY THE SAME PC's!!. Come on Virgin what's going on? 

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michaeldavis
Well-informed
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Message 13 of 14
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Re: Unable to stream V6 box to my iPhonei in hospital

The app allow you to replace one of your two registered devices each month, if for some reason you have two devices registered within the last 30 days, then there is nothing that can be done.  It is limitation of the terms and conditions of the app.



You can't learn anything from a mistake until you admit that you've made it.
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Forum Team (Retired) Tom_S
Forum Team (Retired)
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Message 14 of 14
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Re: Unable to stream V6 box to my iPhonei in hospital

Hi davedicko

 

I am sorry to hear about your current situation. We can take a look and see what we can do so that you can get the app working on your phone.

I am going to send you a PM for further details.

 

Thanks,

Tom_S

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