on 03-06-2022 14:42
My v6 remote has stopped working it's not batteries I've even used an old remote with new batteries and still will not work
All sites to fix it say press sources button but there isn't a source button on it or any description of one anywhere
Anyone help please 🙂
Answered! Go to Answer
on 03-06-2022 14:48
Hi @trepuji
How to pair TV V6 & Virgin TiVo box remote to the box
Note: The V6 can also be paired with the remote by accessing the following options and following the on screen instructions:
on 03-06-2022 14:48
Hi @trepuji
How to pair TV V6 & Virgin TiVo box remote to the box
Note: The V6 can also be paired with the remote by accessing the following options and following the on screen instructions:
on 03-06-2022 15:16
Thanks it did everything you said but it's like the tv picture is infront of virgin tv and i can't turn over so i can't see virgin settings
So thanks again
on 03-06-2022 15:38
Hi again @trepuji
Double check that your V6 box hasn’t been put into Standby mode by pressing the Home button on the V6 remote.
Most TVs have an input button that says TV/Video, Input or Source on the set itself or on the remote control, or a symbol such as
Try changing the input setting using these buttons, and hopefully the V6 screen will appear..
You should also be able to trace the HDMI cable from your V6 to your TV and check the name of the HDMI socket, such as HDMI1, HDMI2 or on some of the older Samsung TV's it will called MHL.
on 05-06-2022 15:43
Hi trepuji
Thanks for posting and welcome to the community. I am sorry to hear of the remote issues. Will PM you now to help
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 05-06-2022 15:59
Hi thanks all sorted now it's been a great help
on 07-06-2022 17:16
Hi trepuji,
Thanks for coming back to us and letting us know things are sorted for you.
If you have any further issues, pop back and let us know.
In the meantime, take care.
Thanks,