on 29-07-2021 13:22
After turning off TV and V6 box each night , the next day the Tivo box won't fire up unless switched off then on again, which of course takes a long time. Didn't used to do this. Lately I have to reboot V6 box 2 or 3 times a day.
on 29-07-2021 14:55
Are you powering your V6 off at the mains each night, because if so - that's a recipe for having problems sooner or later.
VM TV boxes are designed to be powered up 24/7 with power-saving options as per preference.
Can you explain what you mean by "Lately I have to reboot V6 box 2 or 3 times a day"?
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on 29-07-2021 16:04
Thanks for replay. No I don't turn of from mains. It's always on standby. When first turn it on lets say in the morning white light comes on but no picture or anything on TV so I have to turn it off and on again from the back of the v6 box. Every time I put it on standby same thing happens.
on 29-07-2021 18:13
Ah ok, I see. Once you bring the V6 out of standby, it should have a video output running within perhaps 30 seconds. Can you manually select the relevant HDMI input on your TV?
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on 29-07-2021 19:21
Yes I can. Tv is fine. It's just v6 box it needs reboot every time it comes out of standby. After I reboot it it works fine until I turn it off.
on 29-07-2021 19:30
I'm confused. In post-3 above, you said that you need to reboot your box to get the TV to recognise the HDMI input. You've now said, in response to my suggestion of manually selecting the input, that "yes you can". I'm reading that as saying that you can manually select the V6's input on your TV and watch it.
I'm not sure where the reboot comes into it?
Also - what's your V6 power saving set to? Home > Help & Settings > Settings > Devices > Power-saving. Does changing the option have any effect on the behaviour?
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on 30-07-2021 14:46
I'm wondering if this is an HDMI handshake problem. It's best to power on the TV first with the correct HDMI input selected (as the the V6 source device needs to be able to contact the TV display device to retrieve EDID information) and then power on the V6.
on 30-07-2021 15:02
I thought the same Roger.
In my case it's the opposite - my TV behaves better if the input is already active when it powers up, so the V6 comes on first. But it's usually the opposite.
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on 31-07-2021 13:49
Hello @Pellucid05,
Welcome to our Community Forums and thanks for posting.
Sorry to hear you appear to be having some issues with your TV box.
I have checked your account and I am unable to communicate with your equipment as the box is showing as unreachable.
Are you still having problems?
on 31-07-2021 17:59
Hi. Yes I am still having problem.