Hi, upgraded yesterday to the new TV V6 box and everything was fine when we went to bed. Get up this morning and there is an orange light showing on the front of the box and when we switch the TV on it says ' No signal, check connected device's power, cable connection and source selection'. We have tried switching box on and off, and the router but still the same. Anyone know what I should do?
Sign in to my virgin media https://my.virginmedia.com/home/index check the fault status for your area, you can also run a test on your equipment and arrange for a visit from an engineer if required online, it could take a few days for one of the forum staff to respond here on the help forum.