If you’ve been unable to program your remote by searching for the correct code, you can also program the correct code into your remote from the device code list.
1. Make sure your TV and your Virgin TV V6 box are switched on 2. Find your make of TV and the 4 digit code(s) that match it here. If there‘s more than one code for your TV make, try the codes in the order listed, its a good idea to make sure that this open in a new tab/window https://assets.virginmedia.com/help/assets/documents/vm-tivo-code-list2012.pdf 3. Press and hold down Clear and TV at the same time, until the light on the top of the remote flashes green twice 4. Enter the four digit code for your TV's make from the list. The LED should then flash green twice. This shows you’ve entered a valid code 5. Press Volume Up / Down and Mute to check that the remote is working. If not, repeat the steps above using a different code for your TV from the list 6. Once you’ve programmed your remote you’ll notice that the light on the top will flash green instead of red when using it for volume and mute control
The remote can only store one TV code type at a time, so you can’t control more than one TV, unless each TV works with the same code.
Step three is important and the best way I found to get this to work is to either to cover the top of the remote or to point the remote towards my chest. Once the green LED flashes twice point to towards the TV and enter the code. It can take a few tries until you get the code right, but it is worth persisting. It
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