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Brucie
On our wavelength

I am experiencing a problem with my tv since last night  , i am occasionally getting a blue screen on my tv and nothing from my V6 box , the V6 is on but not showing anything on the tv ? Is it the V6 box coming to the end of its life or my tv playing up ? Any help asap gratefully received as i am worried i will not be watching the football later ?

Kind Regards 

Brucie 

 

5 REPLIES 5

LittleMick73
Superstar
Hi this sounds like you are on the wrong input on your TV press the input button on the TV and select the HDMI setting your V6 is connected to, ie HDMI 1or HDMI 2 etc. Regards Micky

Have checked that all okay , tv is on then goes off to a blue screen 

Kind Regards 

 

Brucie 

japitts
Very Insightful Person
Very Insightful Person

Can you post a photo of this "blue screen"? It may help ID what's causing it.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Brucie
On our wavelength

Appears to be remedied  , possibly a loose HDMI connection into the V6 box , had a trouble free afternoon viewing. 

Kind Regards 

Brucie 

Serena_C
Forum Team (Retired)
Forum Team (Retired)

Hi @Brucie,

 

Thank you for your post regarding the blue screen TV issue you were experiencing. I'm glad to hear that the issue has been resolved and all is working well for you now.

 

Please do let us know if there's anything else you need 🙂

 

Best wishes,

 

Serena