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dartgirl42
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TV series links won't transfer to new V6 box

Hi there,

I installed a v6 box yesterday to replace my v+ box as becoming obsolete soon. I am keeping my tivo box and have installed this where the v+ was and V6 on main tv.

I would like to transfer series links etc, but when I go to the box swap page even though both boxes are listed on the My Tivo box page, when I try to copy series links only the V6 box shows as an option. Any ideas why this is. Rang up but the person at the end of the phone seemed to have no idea what I was going on about. I gave up trying to explain. Hoping someone can help.

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Superuser
Superuser
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Message 2 of 5
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Re: TV series links won't transfer to new V6 box

You can't copy settings from a V+ box to TiVo or V6 box. They are two different technologies and systems, so there is no way for Virgin Media to get it to work.

You'll need to set up any V+ Series Links again individually on the new V6 box.

However, you should see your existing TiVo box on the copy settings page if that's still active, in addition to your new V6 box.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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dartgirl42
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Message 3 of 5
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Re: TV series links won't transfer to new V6 box

I don't have the v+ box anymore, that's the one that's been replaced. My two boxes are the V6 and a TiVo. I want to transfer from TiVo to V6. 

Can see both boxes on the My Tivo boxes page but when I press transfer settings only the V6 shows not the tivo as an option.

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michaeldavis
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Message 4 of 5
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Re: TV series links won't transfer to new V6 box

See the page How do I copy my Virgin TV settings to another TV box?

 



You can't learn anything from a mistake until you admit that you've made it.
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ozsat
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Message 5 of 5
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Re: TV series links won't transfer to new V6 box

Try again today - it can take 24 hours after the install for the account to list correctly.

It can 2-3 attempts to get stuff to copy too.

==================================
V6 TiVo (with MRS & UHD/HDR)
VIVID 500 (500/35mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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