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TV keeps flashing when watching Amazon Video.

bunraku
Joining in

Hi

 

Got a V6 box. I can watch normal telly and recordings OK. But on Amazon Prime the screen flashes/blinks every minute or 2. Sometimes not for a few minutes and other times it can flash twice in 10 seconds. 

It's extremely annoying and have to think some sort of internet issue.

 

Any ideas how to fix?

1 ACCEPTED SOLUTION

Accepted Solutions

Gareth_L
Forum Team
Forum Team

Hello bunraku.

Thanks for your post. Sorry to hear Amazon Video is playing up when you are watching it.

Have you been able to try an alternative HDMI cable yet?

Gareth_L

 

See where this Helpful Answer was posted

4 REPLIES 4

dannylau
Very Insightful Person
Very Insightful Person

Try a new HDMI lead, sounds like your one isn't coping with the bandwidth needed for 4k dolby 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gareth_L
Forum Team
Forum Team

Hello bunraku.

Thanks for your post. Sorry to hear Amazon Video is playing up when you are watching it.

Have you been able to try an alternative HDMI cable yet?

Gareth_L

 

Worked thanks

Thanks for the update @bunraku, I'm glad to see this has now been resolved.

Please let us know if you need any further assistance, we are always happy to help.

Regards

Nathan

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