on 04-12-2021 14:04
Hello,
We're aware that there is a TV pixelation issue in the Peterborough area and a ticket has been raised under F009490521.
Our engineers are working as fast as they can and we're sorry for any inconvenience caused.
Regards,
ModTeam
................................
Edit
08/12/21 - The ticket has been resolved. If you're still experiencing issues, please create a new thread so we can investigate
on 06-12-2021 14:04
Still pixellating on V6box PE7 3LZ,any updates ?
on 06-12-2021 16:03
on 07-12-2021 23:49
The issue for me is getting worse, it’s making virgin unwatchable.
this has been going on since Sat affecting a lot of people, are you any closer to a fix?
will there be any compensation (money off the bill) for this ongoing issue?
08-12-2021 15:02 - edited 08-12-2021 15:05
Hi @cinnywen, the ticket was resolved this morning, please try rebooting your TV Box a few times to see if it's improved? If not, please create a new thread so we can take a closer look.
Thanks,
Lisa