on 19-09-2021 11:27
TEST SAYS TV BOX NOT WORKING PROPERLY. Rebooted but still the same.
on 19-09-2021 11:38
What test? What's the problem you're having with your TV box? Which box do you have?
The more detailed info you can give, the better we can help.
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on 19-09-2021 12:12
Is the test you can do on the Virgin mobile app when you hit the status button. I’ve rebooted as the app suggested, and there seems to be nothing wrong, but the app says it’s “online but not working properly”and suggests contacting Virgin.
on 19-09-2021 12:29
What is the problem you're having with your TV service?
on 21-09-2021 12:32
Hi there @GGibson,
Thank you so much for your post and I am so sorry to hear there has been an issue reported with your TV service!
Big thank you to @japitts for helping here and so sorry to reiterate their question but what issues are you noticing with your service?
Thanks again.
