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Swap V6 from house to house

Craigieboy
Joining in

on ‎10-02-2023 12:27

Hello 

Mums V6 box has green screen of death I have 2 boxes can she use one of mine till the technician comes after the weekend?

 

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3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

on ‎10-02-2023 12:33

You can move equipment around within the same home no issue, but not between homes. Equipment is linked to each billing address.

Is your Mum's home in the same immediate location - i.e. likely served by the same streetcab?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Roger_Gooner
Alessandro Volta
In response to japitts

on ‎10-02-2023 16:19

I suspect that you can use your box, no harm in trying. Come back here and let us know.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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Gareth_L
Forum Team
Forum Team

on ‎12-02-2023 16:26

Hello Craigieboy.

Sorry to hear about the green screen of death on your mums box.

Have you been able to swap the boxes over, If that is possible?

Gareth_L

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