on 13-04-2022 15:38
Hi,
I'm experiencing random dropouts when watching streaming content (Prime/Netfix/Britbox). There is no pattern to the dropouts - sometimes they happen immediately the programme has started, sometimes over an hour later. The orange network light illuminates and the buffering 'circle of death' starts followed shortly by a message stating that the content is unavailable and to try again later.
In most cases the network light goes out after a while, sometimes things persist and need to be fixed by forcing a network reconnection.
The V6 box is wired connection (Cat 6 cables) to the Superhub 3 over powerline (Netgear 1200mbps).
Does anyone have any advice on how the connection to streaming services can be improved?
Thanks
Chris
Answered! Go to Answer
on 18-04-2022 16:27
That is about as fast as the V6 itself can do - so unlikly to be the issue.
@Bolehill wrote:Thanks Ozsat.
Speed within Netfix app reported as 109.43Mbps
Chris
on 19-04-2022 19:25
on 19-04-2022 19:38
I'd come to the same conclusion. It's a shame that the Britbox 'browser' within Prime isn't a bit more comprehensive, otherwise I'd use that in preference.
I will give Britbox via Prime another go and maybe run a back to back comparison...