Phoned 150, it said they would send a signal to fix the problem. They did and it didn’t. Still getting pauses in streaming and the TiVo speed test still says there is a problem. Could you please arrange for this to be looked at, or even a visit?
Ernie_C's guess was indeed correct. I'm afraid that without a clearer idea of where the issue originates, we'll be unable to effectively work towards a resolution. A cabled speed test on another device will help to determine whether the problem lies with the broadband service itself, or is limited to the V6 box or even the Powerline. Would you be happy to do this so we can advise further?
The online broadband testers are next to useless. Go to Check service status login using your virgin media details. To the right of the Broadband section click on Run Test. Then follow the on screen instructions.
You can't learn anything from a mistake until you admit that you've made it.
I ran that test, butit just said it didn’t find a fault - no details of speeds. Meanwhile, the TiVo test on the TV says there is a problem. None the wiser, only that streaming still pauses during playback. HELP!