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Sound no picture

Chatmark
Joining in

on ‎03-05-2022 20:59

Hi we have just started to have issue with no picture  - messed with wires done reboots and cleared the box - perfect sound but blank screen - we can see the menu and TV guide just no picture of the live tv 

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Chatmark
Joining in

on ‎03-05-2022 20:52

Hi we have just started to have this same issue - messed with wires done reboots and cleared the box - perfect sound but blank screen - we can see the menu and TV guide just no picture 

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Martin_N
Forum Team
Forum Team

on ‎06-05-2022 13:40

Hi Chatmark,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you're having with your TV service. 

I have attempted to locate your details on our system but have been unable too. 

I will private message you now to get some more information. 

^Martin

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