Slight sound drops cause banner to appear on screen
2 weeks ago
I have a V6 box connected directly to my top of the range Sony Tv. No problem on live TV but on Sky film recordings slight sound variations cause a banner to appear with info at the top of the screen.This banner does appear momentarily when I change channels but this is not problematic as I assume this is a normal info message.
On the recordings this can occur every couple of minutes and is an annoying disruption to viewing. I had my V6 box replaced and a new HDMI cable installed but the problem still occurs ( not on all recordings I might add) Any suggestions as to how this can be rectified. Thanks
Re: Slight sound drops cause banner to appear on screen
2 weeks ago
Sound fluctuation is more like a click and a very small reduction in volume. Sony have shown me how to disable the banner but I would suggest this is just a fix for the effect and not the cause. Sony also suggested that a high quality HDMI cable might fix the connectivity issue they seem to regard as the underlying problem from the V6 box to the TV. Funny how it only seems to happen on some Sky HD film recordings and not on live TV - anyway at least the banner doesn’t appear now and the sound fluctuations are not that problematic